RayGlides Help Center

How can we help?

Find quick answers to common questions below, or reach out to our support team directly. We're here to keep you moving.

Frequently Asked Questions

The price of the kit depends on your specific vehicle model and fleet size. Please book a free consultation on our Products page for a customized quote and ROI analysis.

Our plug-and-play system is designed for rapid deployment. A standard installation by our authorized partners takes less than 2 hours per vehicle, ensuring minimal downtime.

Simply download the RayGlides mobile app, enter your location, and request a zero-emission e-rickshaw. A nearby driver will be matched with you instantly.

Yes! The RayGlides App provides real-time monitoring of solar energy generated, battery health, and daily savings for all vehicles equipped with our hardware.

While peak efficiency is achieved on sunny days, our advanced solar panels still capture diffuse light on cloudy days. You can also charge your vehicle using the standard grid overnight.

Get in touch

Still need help?
Send us a ticket.

Whether you're a rider experiencing app issues or a fleet owner needing technical support, our team is ready to assist you.

Email Support

future.rayrides@gmail.com

Phone Support

+91 70116 78732

Submit a Request

Select Issue Category*
Rider App Issue
Solar Retrofitting Kit Support
Driver Partner Support
General Inquiry